Crystal Palace Flowers Cookie Policy
What Are Cookies?
Cookies are small text files that are stored on your device when you visit websites, including Crystal Palace Flowers. These files help us remember your preferences, improve site functionality, and deliver a personalised shopping experience. Cookies cannot identify you personally but are essential tools to enable seamless navigation, secure transactions, and relevant content during your visit to the Crystal Palace Flowers website.
Why We Use Cookies
At Crystal Palace Flowers, cookies play a vital role in enhancing your online shopping experience. They allow us to remember items in your basket, tailor content to your interests, and analyse browsing habits to continuously optimise our services. Whether you are browsing fresh bouquets or placing an order, cookies ensure a smooth and efficient journey on our website.
Categories of Cookies We Use
To provide the best possible experience, Crystal Palace Flowers uses several types of cookies:
1. Essential Cookies
These cookies are fundamental for operating our website. They ensure core features such as shopping cart management, secure logins, and transaction processing work correctly. Without essential cookies, you would not be able to order Crystal Palace Flowers online or move through secure areas of our website.
2. Analytics Cookies
Analytics cookies collect information about how visitors use our website. By analysing data such as which pages are most popular, how users navigate the site, and where they experience difficulties, these cookies help us understand and improve the customer journey. All information gathered by analytics cookies is aggregated and anonymous.
3. Marketing Cookies
Marketing cookies allow us to deliver relevant promotional content and offers to our customers. They track browsing habits and may be used to show products or advertisements that are most likely to interest you, both on Crystal Palace Flowers and on other websites. These cookies help us make sure our marketing communications are tailored to your needs.
Managing Your Cookie Preferences
Your privacy and your control over your data are important to us. When you first visit the Crystal Palace Flowers website, you have the option to accept or decline non-essential cookies. You can also adjust your preferences at any time through the settings in your web browser. Most browsers allow you to control cookies through their settings, including deleting or blocking cookies, or alerting you when cookies are being set. Please note, disabling certain cookies, especially essential ones, may affect your ability to shop online or access some features of our website.
Improving Your Shopping Experience
Cookies are a key part of how we ensure each Crystal Palace Flowers customer enjoys a seamless, secure, and personalised shopping trip. By leveraging cookies, we can remember your preferences, process orders efficiently, and offer you flowers and gifts that match your tastes. Your cookie choices help us provide the outstanding service and floral arrangements our Crystal Palace community has come to expect.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or regulations. We encourage you to review this page periodically so you stay informed about how cookies support your experience when ordering from Crystal Palace Flowers online.
